Shipping and Returns

Shipping
Please refer to the map below for estimated domestic transit times:


  • We cannot ship to APO, FPO, DPO, or PO boxes or to US territories.
  • We offer free standard ground shipping within the contiguous United States through Fedex. All claims for defective, missing, return, dislike or exchange merchandise must be filed within 30 days upon receipt.
  • Standard shipping is available at a higher rate for Alaska and Hawaii.
 

Refund/Return Policy

At Ikee Design, one of our main goals is to exceed our customers expectations by providing the best customer service possible. It goes without saying that our customers mean the world to us. That is why we try our best to get it right the first time, every time.

Every order is carefully inspected before shipping it to you. In the event that a product is damaged in transit, it does not meet your expectations, or you are not satisfied with your purchase, contact us at 1-888-988-6588 or email at customerservice@organizingidea.com within 30 days of receiving your order. A representative will contact you shortly with further instructions and issue you a Return Merchandise Authorization (RMA) number in some cases. Please send the merchandise back to us in the same condition it was received and in the original packaging.

Upon receiving your package in our facilities, your merchandise will be inspected. All appropriate credits, exchanges and refunds will be issued for the price of the item(s).  Return shipping may apply. All orders will be refunded in the original form of payment. Please note that we cannot accept returns on personalized items, special orders, or items damaged through normal wear and tear.