Refund/Return PolicyAt Ikee Design, one of our main goals is to exceed our customers' expectations by providing the best customer service possible. It goes without saying that our customers mean the world to us. That is why we try our best to get it right the first time, every time.
Every order is carefully inspected before shipping it to you. In the event that a product is damaged in transit, it does not meet your expectations, or you are not satisfied with your purchase, contact us at 1-888-988-6588 or email at firstname.lastname@example.org within 30 days of receiving your order. A representative will contact you shortly with further instructions and issue you a Return Merchandise Authorization (RMA) number in some cases. Please send the merchandise back to us in the same condition it was received and in the original packaging.
Upon receiving your package in our facilities, your merchandise will be inspected. All appropriate credits, exchanges, and refunds will be issued for the price of the item(s). Return shipping may apply. All orders will be refunded in the original form of payment. Please note that we cannot accept returns on personalized items, special orders, or items damaged through normal wear and tear.